1. Who We Are
Bikers Family Ghana ("BFG", "we", "us", or "our") is a motorcycle riders association based in Accra, Ghana. We operate the website at bikersfamilyghana.org and the member portal accessible through it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or become a member.
2. Information We Collect
We collect information you provide directly to us, including:
- Personal details: full name, date of birth, phone number, email address, and residential address
- Motorcycle information: make, model, year, colour, and registration number
- Identity and licensing documents: driver's licence, insurance certificate, and DVLA registration (uploaded during registration)
- Emergency contact information
- Profile and bike photographs
- Payment information processed via Paystack (we do not store card details)
- Gallery uploads and marketplace listings you submit as a member
We also collect limited technical data automatically, such as IP address, browser type, and pages visited, for security and analytics purposes.
3. How We Use Your Information
- To process and manage your membership application and subscription
- To verify your identity and eligibility for membership
- To communicate with you about events, renewals, and association news
- To process event bookings and payments
- To operate the member portal, gallery, and marketplace
- To comply with legal obligations under Ghanaian law
- To maintain the security and integrity of our systems
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Paystack — to process subscription and event payments securely
- BFG administrators and chapter leads — to manage membership and events
- Law enforcement or regulatory authorities — where required by Ghanaian law
5. Data Retention
We retain your personal data for as long as your membership is active and for a reasonable period thereafter to comply with legal obligations. Document uploads are retained for the duration of your membership. You may request deletion of your account and associated data by contacting us.
6. Cookies
Our website uses essential cookies to maintain your login session and preferences. We also use analytics cookies to understand how visitors use our site. You can manage cookie preferences through the cookie banner displayed on your first visit.
7. Your Rights
Under applicable Ghanaian data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at info@bikersfamilyghana.org.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Sensitive documents are stored in a private, non-publicly accessible server directory.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify members of material changes via email or a notice on the member portal. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: